Jane E. Dutton                                                   

Robert L. Kahn Distinguished University Professor Emerita of Business Administration and Psychology

Compassion and Organizations


Worline, M., J. Dutton and A. Hardin. Forming Stonger Bonds with People at Work, Harvard Business Review: Emotional Intelligence, October 16, 2017.

Worline, M. and J. Dutton. A Conversation with Monica Worline and Jane Dutton: Compassion in the Workplace, Interdisciplinary Journal of Partnership Studies,, Vol 4, Issue 2 Sping/Summer, June 23, 2017.

Dutton, J.E., Workman, K.M., and A.E. Hardin.  Compassion at Work.  The Annual Review of Organizational Psychology and Organizational Behavior, 1, 277-304, 2014. *I am pleased to provide you complimentary one-time access to my Annual Reviews article for your own personal use. Any further distribution, publication, or commercial usage of this copyrighted material requires submission of a permission request addressed to the Copyright Clearance Center.

Rynes, S., Bartunek, J.  Dutton. J. and Margolis, J. Care and Compassion Through an Organizational Lens: Opening up New Possibilities. Academy of Management Review, 37, 4, 403-423, 2012.

Dutton, J.E., & Workman, K.M. Compassion as a Generative Force. Journal of Management Inquiry, 20, 401-406, 2012.

Lilius, J.M., M.C. Worline, J.E. Dutton, J. Kanov, S. Maitlis, and P.J. Frost. Understanding Compassion CapabilityHuman Relations, Vol. 64, No. 7, 873-899, 2011.

Grant, A.M., J. Dutton, and B. Rosso.  Giving Commitment: Employee Support Programs and the Prosocial Sensemaking Process..  Academy of Management Journal,, V51:5, 898-918, 2008.

Lilius, J.M., M.C. Worline, S. Maitlis, J. Kanov, J.E. Dutton, and P. Frost.  The Contours and Consequences of Compassion at Work.  Journal of Organizational Behavior, Vol. 29, 193-218, 2008.

Dutton, J., M. Worline, P. Frost, and J. Lilius.  Explaining Compassion OrganizingAdministrative Science Quarterly, 51, 1, 59-96, 2006.

Kanov, J., S. Maitlis, M. Worline, J Dutton, P. Frost and J. Lilius. Compassion in Organizational LifeAmerican Behavioral Scientist,47,6, 808-827, 2004.

Dutton, J., P. Frost, M.   Leading in Times of TraumaHarvard Business Review, Jan., 54-61, 2002. Reprinted in Harvard Business Review on Building Personal and Organizational Resilience, (Boston: Harvard Business School Press).



Awakening Compassion at Work Monica Worline and Jane Dutton, J.E., M. Worline. 
Awakening Compassion at Work
Berrett-Koehler Publishers, 2017.

Available at Amazon.



Books, Book Chapters & Research Annuals

Worline, M. and J. Dutton. How Leaders Shape Compassion Processes in Organizations. In E. Seppala, J. Doty, M. Worline, D. Cameron, S. Brown, and E. Simon-Thomas (eds.) Oxford Handbook of Compassionate Science, New York: Oxford University Press, October 24, 2017.

Lilius, J.M., Kanow, J., Dutton, J.E., Worline, M.C., and Maitlis, S. Compassion Revealed: What we Know about Compassion at Work (and Where We Need to Know More).  In K. Cameron and G. Spreitzer (eds.) Handbook of Positive Organizational Scholarship, New York: Oxford University Press, 2011. A summary of this chapter is contained in "Compassion Revealed."

Dutton, J., J. Lilius and J. Kanov. The Transformative Potential of Compassion at Work. In Handbook of Transformative Cooperation: New Designs and Dynamics.  In D. Cooperrider, R. Fry and S. Piderit, (Eds.), Stanford University Press, 2007, 107-126.

Frost, P.J., Dutton, J.E., Maitlis, S., Lilius, J.M., Kanov, J.M., and Worline, M.C. Seeing Organizations Differently: Three Lenses on Compassion.  For the The Sage Handbook of Organization Studies, 2nd edition, Clegg, S.R., Hardy, C., Lawrence, T.B., & Nord. W.R..  London: Sage Publications, 2006.

Frost, P., J. Dutton, M. Worline and A. Wilson.  Narratives of Compassion in Organizations.  In S. Fineman (Ed.)  Emotions in Organizations, Sage Publications, 2000, 25-45.

Working Papers

Worline, M., J. Dutton and P. Frost.  Literal and Metaphorical Fire: A Case Study of the Organizing of Compassion.

For more work related to compassion see the Compassionlab's website at http://compassionlab.com/ 


Media Coverage


What to Do When a Personal Crisis Is Hurting Your Professional Life

The Business Case for Compassion

5 Surprising Reasons Compassion Is a Competitive Advantage

President Obama's right: Americans might be growing numb to mass shootings. Here's why.

Does Compassion Have Value At Work?



Getting to Yes, And . . . "Awakening Compassion at Work."
An Interveiw with Jane Dutton and Monica Worline
WGN Radio,
December 5, 2017

Awakening Compassion in the Workplace
Scott Barry Kaufaman interveiw
  with Jane Dutton and Monica Worline
The Psychology Podcast,
July 19, 2017

Does Compassion Have Value at Work
Michelle McQuaid interveiw with Jane Dutton
You Tube,
April 2, 2014

Positive Links: Compassion at Work
Positive Links Session
Ross School of Business, Fall 2013

Academy of Management on YouTube:

Electronic copies of articles are posted as a professional courtesy to individuals to facilitate sharing academic work for noncommercial purposes. The copyrights and all associated rights continue to reside with the copyright holders, as noted in each paper.




Areas of Expertise:



High-Quality Connections and Relationships at Work

Compassion and Organizations



Book Chapters & Research Annuals

Working Papers

Media Coverage


Positive Organizational Scholarship

Issue Selling and Issue Management

Identity and Identification in Organizations

Job Crafting and the Meaning of Work


Related Connections:




Management and Organizations Department

Center for Positive Organizational Scholarship